IRCTC or Indian Railway Catering and Tourism Corporation allows train ticket holders to apply for a refund under certain conditions. The request for such a refund can be made online through the IRCTC’s booking portal or through its mobile app
before the preparation of chart, according to IRCTC, the online ticketing arm of Indian Railways. Such cancellation of train tickets is not permitted by the Railways in offline mode. For trains starting till 12 noon, the chart preparation is usually carried out the previous night, according to IRCTC’s website – irctc.co.in.
Here are some key details about the cancellation of IRCTC train tickets, and the rules and charges applicable to eligible refund requests:
How to request cancellation of an online IRCTC ticket (before preparation of chart)
The IRCTC has listed the following steps on its ticketing portal for e-ticket holders to apply for cancellation before the preparation of chart:
The user is required to log in to the IRCTC bookings portal (www.irctc.co.in) in order to access this facility. Once logged in, the user is required to select the concerned ticket under the “Booked Tickets” section.
A cancellation can be initiated by selecting the passengers.
Once confirmed online, the cancellation leads to a refund in which the applicable amount is credited back to the same account used for booking the ticket.
In case of partial cancellation of ticket, the user must ensure that a fresh e-reservation slip is printed separately as done for the original ticket.
Charges for cancellation of e-tickets before chart preparation
More than 48 hours before departure
If a confirmed ticket is cancelled more than 48 hours before the scheduled departure, a flat cancellation charge of Rs. 240 (per passenger) is deducted for AC First Class/Executive Class bookings; Rs. 200 for AC 2 Tier/First Class bookings, Rs. 180 for AC 3 Tier/AC Chair car/AC 3 Economy class bookings; Rs. 120 for Sleeper Class bookings, and Rs. 60 for Second Class bookings, according to the IRCTC website.
Class of ticket Flat cancellation charges per passenger
AC First/Executive Class Rs. 240 plus GST (Goods and Services Tax)
First Class/AC 2 Tier Rs. 200 plus GST
AC Chair Car/AC 3Tier/AC 3 Economy Rs. 180 plus GST
Sleeper Class Rs. 120
Second Class Rs. 60
Less than 48 hours before departure
If a confirmed ticket is cancelled within 48 hours and up to 12 hours before the scheduled departure, a cancellation charge of 25 per cent of the fare is applicable. This amount is subject to a minimum flat rate mentioned above.
If the ticket is cancelled within 12 hours and up to four hours before the scheduled departure/chart preparation (whichever is earlier), a cancellation charge of 50 per cent of the fare paid subject to the minimum cancellation charges is applicable…..Read More>>>